Betty24 GmBH – Germany
API's first approach to support both Web Portal and Mobile App
Multiple Platform Support for Mobile App
To add, the scalability of the app was a challenge when the users grew. The App should meet the performance benchmarks and should be able to handle the load with increase in the number of users of the system.
Quick Versions Rollout
The development process should support rolling out new versions of the app, when the new features are being developed as well as if some bugs are found in production that needed to be patched as quickly as possible.
We adopted an outside-in approach where we mapped the user journey in the app and planned the REST APIs needed to achieve it. We adopted an Agile working approach for efficient project execution. The most important features were prioritized, and work was executed in 2-week sprint cycles.
Cloud Native Approach
User Experience & User Journey
OUTCOMES & RESULTS
Increase in appointment booking
Increase in user registrations
Decrease in missed appointments
Increased user engagement
The SaaS Solution was successfully developed. The Mobile app was released on both iOS and Android platforms. After the initial release, some more features were added to enhance the user experience even further.
Seamless Patient-Doctor interaction.
- 24X7 System Availability
- Unified experience across both Web and Mobile Apps
- All-time access to client’s services.
- 360 integration with existing doctor Journal System using CalDAV as well as other APIs
- 30-40% Reduction in calls to the doctor reception
- Decreased the rate of no-shows by up to 75%
- Doctor-to-doctor calendar integration.
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